Customer Services Customer Services
Delivery Information
GET NOTIFIED WHEN YOUR ORDER WILL ARRIVE
We use DPD as our main courier and they will give you a 1 hour delivery window notification via SMS or Email informing you when your order will arrive. If the date or time is not convenient, you will have the ability to arrange for a more suitable time for your parcel to arrive.
United Kingdom
| Delivery Service | Charges |
|---|---|
|
Free UK Mainland Delivery Within 2-6 working days |
FREE |
|
Standard UK Delivery Within 1-3 working days |
£5.99 (inc VAT) |
|
Next Day Delivery Order by 2pm for Next Day |
£8.34 (inc VAT) |
International Delivery
If your country isn't listed here we can do a custom delivery quote for you, please contact us.
Albania
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
American Samoa
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Andorra
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Anguilla
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Argentina
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Aruba
| Delivery service | Charges |
|---|---|
| Standard Delivery |
£20.00 |
Australia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Austria
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Azerbaijan
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Bahamas
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Bahrain
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Barbados
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Belgium
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Benin
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Bermuda
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Bhutan
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Bolivia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Bonaire, Saint Eustatius
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Bosnia And Herzegovina
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Botswana
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Brunei Darussalam
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Bulgaria
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Burundi
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Cambodia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Cameroon
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Canada
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Canary Islands
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Cape Verde
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Cayman Islands
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Chad
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Chile
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Comoros
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Cook Islands
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Costa Rica
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Croatia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Curaçao
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Cyprus
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Czech Republic
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Denmark
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Djibouti
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Dominica
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Ecuador
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Egypt
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
El Salvador
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Equatorial Guinea
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Estonia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Falkland Islands (Malvinas)
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Faroe Islands
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Fiji
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Finland
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
France
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
French Guiana
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
French Polynesia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Gabon
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Gambia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Germany
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Ghana
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Gibraltar
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Greece
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Greenland
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Grenada
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Guadeloupe
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Guam
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Guatemala
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Guernsey
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Guinea
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Guyana
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Honduras
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Hong Kong
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Hungary
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Iceland
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Ireland
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£11.50 |
Isle Of Man
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£16.99 |
Italy
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Jamaica
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Japan
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Jersey
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Jordan
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Kiribati
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Korea, South
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Kuwait
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Lao People's Democratic Republic
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Latvia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Lesotho
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Liechtenstein
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Lithuania
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Luxembourg
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Macao
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Macedonia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Madagascar
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Malawi
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Malaysia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Maldives
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Mali
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Malta
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Marshall Islands
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Martinique
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Mauritania
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Mauritius
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Mayotte
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Mexico
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Monaco
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Mongolia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Montenegro
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Montserrat
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Morocco
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Namibia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Netherlands
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Netherlands Antilles
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
New Caledonia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
New Zealand
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Nicaragua
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Niger
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Northern Mariana Islands
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Norway
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Oman
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Panama
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Papua New Guinea
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Paraguay
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Peru
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Poland
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Portugal
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Puerto Rico
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Qatar
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Reunion
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Romania
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Saint Barthelemy
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Saint Kitts And Nevis
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Saint Lucia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Saint Martin
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Saint Vincent And Grenadines
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Samoa
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
San Marino
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Sao Tome And Principe
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Saudi Arabia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Senegal
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Serbia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Seychelles
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Singapore
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Slovakia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Slovenia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Solomon Islands
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
South Africa
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Spain
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Suriname
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Swaziland
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Sweden
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Switzerland
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Taiwan
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Tanzania
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Togo
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Tonga
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Trinidad And Tobago
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Tunisia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Turkey
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Tuvalu
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
United Arab Emirates
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
United States
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Uruguay
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Vanuatu
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Vietnam
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Virgin Islands, British
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Virgin Islands, U.S.
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Yemen
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Zambia
| Delivery service | Charges |
|---|---|
|
Standard Delivery |
£20.00 |
Zambia
Please note some items are classed as freight and are restricted from the normal delivery terms and pricing structure. If a delivery quote is required it will be displayed on the product page in the delivery information area and can be arranged by adding to the basket and following the steps.
You may also want to see our delivery terms and conditions.
ADDITIONAL DELIVERY INFORMATION
- All orders are trackable via the DPD site & a 1 hour delivery window notification will be sent via SMS or Email
- *Free UK Delivery is only applicable for UK Mainland areas (See above for postcodes which do not qualify for Free UK Mainland shipping)
- Majority of our parcels are sent via DPD
ALL OUR ITEMS ARE TRACKED
To ensure that your item is on its way to you, all consignments leaving The Towel Shop are tracked and tracking numbers are available upon request. Please note that tracking numbers will only be available when your order has been dispatched from our warehouse and the status is set to ‘shipped’. You will receive an email confirming that your order has been shipped. Please allow several hours for your tracking number to become valid.
DISPATCH TIME & TRACKING
Items ordered before 3pm on Monday to Friday are dispatched the same day provided all items are in stock. Items ordered Monday to Friday after 3pm will be dispatched within 24 hours of confirmed payment. If the payment is received over a public holiday or weekend, please allow for a few more days for your delivery. If you have any queries about delivery times, please call our helpline on 01204 455 755. Please note that in the rare instance when any of the products you order are not in stock at the time of placing your order, we will notify you of the delay.